How EzCOI Works for Agents

 Agent Control

The Agent has control over which Insureds have access to the service, and over which certificates are released to Insureds. Agents can set their EzCOI preferences to require that they be notified to approve ALL certificates, even those that are merely having a Certificate Holder name and address being added. This gives Agents the same control as with a traditional, paper COI.

The Agent can add, edit or remove access for any Insured through the "Preferences" feature at any time.

Agents can also use EzCOI to complete and issue COIs themselves.

 Create Certificates

The Agent uses the "Manage Certificates" page to preload COIs for their selected Named Insureds, leaving the Certificate Holder section blank.

If a certificate needs Additional Insured or Waiver of Subrogation endorsements, or any language in the Description/Special Items Section, the Insured may request these changes by inputting them into the EzCOI template.

 Insured Account

When a Named Insured is added by the Agent, he or she is invited to register on EzCOI through a "Welcome Email." The Insured is then able to create their own login with the security token embedded in the Welcome Email. This security token is what links the Insured to the policy that the Agent controls.

 Insured Requests

When Insureds need a basic Certificate, they no longer need to call the Agent’s office to ask for the COI. Instead, Insureds simply sign into their EzCOI account, access their preloaded COI and enter the Certificate Holder information. Based on the settings chosen by the Agent, the COI is either sent to the Agent for prior approval, or immediately emailed directly to the Insured.

If the Insured requests Additional Insured or Waiver of Subrogation endorsements, or any language in the Description/Special Items Section, EzCOI holds the certificate and notifies the Agent of a pending COI request that requires review. Once the certificate is reviewed, approved, or modified by the Agent, the Agent can release the COI to be emailed to the Insured.

All completed COIs are archived for the Agent and Insured on EzCOI. The Insured can reprint a copy whenever they like, without having to call the Agency.


This service is free for the Insured. The Agent pays a low, fixed fee of $39.99 per month for unlimited usage by themselves and their Insureds. There is no sign up fee and no contract. Try EzCOI Free For 10 Days!

There is no limit to the number of Insureds or the number of COIs that can be delivered. The same, low monthly fee applies regardless of how often the service is used by your Insureds.

How It Works - Agents   Not an agent? Watch the video for Insureds here.

0:00 / 0:00

How EzCOI Works

Need more information? Click here to view a simple user guide.